AI AVATAR Pte. Ltd. (a Singapore corporation) and AI Avatar Co., Ltd. (hereinafter referred to as “the Company”) establish the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “this Service”).

Article 1 (Personal Information)

“Personal Information” refers to the “personal information” as defined by the Personal Information Protection Act. It includes information related to a living individual that can identify a specific person through details such as name, date of birth, address, phone number, contact information, and other descriptions. It also includes data related to appearance, fingerprints, voiceprints, and individual identification information such as health insurance certificate numbers, which can identify a specific individual on their own.

Article 2 (Methods of Collecting Personal Information)

"The Company may ask Users to provide personal information such as their name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when registering for the Service.

Additionally, the Company may collect transaction records, payment information, and other personal information related to Users’ interactions with affiliates (including information providers, advertisers, and ad distribution partners, hereinafter referred to as “Affiliates”) from these Affiliates."

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

・To provide and operate the Company’s services.

・To respond to inquiries from Users (including identity verification).

・To send emails about new features, updates, campaigns, and other services provided by the Company.

・To contact Users as necessary regarding maintenance, important notices, etc.

・To identify and restrict Users who violate the Terms of Use or attempt to use the Service for fraudulent or improper purposes.

・To allow Users to view, modify, delete their registered information, and check their usage status.

・To charge Users for paid services.

・For purposes incidental to the above.

Article 4 (Changes to the Purpose of Use)

・The Company may change the purpose of use of personal information only if it is reasonably deemed to be related to the original purpose.

・In the event of a change in the purpose of use, the Company shall notify Users or publicly announce the updated purpose using the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

・The Company will not provide personal information to third parties without the prior consent of the User, except in the following cases or when permitted by the Personal Information Protection Act or other applicable laws.

When it is necessary to protect a person’s life, body, or property, and obtaining the individual’s consent is difficult.

When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and obtaining the individual’s consent is difficult.

When it is necessary to cooperate with a national government agency, local government, or an entity entrusted by them in carrying out duties prescribed by law, and obtaining the individual’s consent may impede the execution of such duties.

When the following matters have been notified or publicly announced in advance, and the Company has reported the provision of personal information to the Personal Information Protection Commission.

That the purpose of use includes the provision of personal information to third parties.

The categories of data provided to third parties.

The means or methods of providing personal information to third parties.

That the provision of personal information to third parties will be stopped upon the individual’s request.

The method for accepting requests from the individual.

・Notwithstanding the provisions of the preceding paragraph, the following cases shall not be considered as providing personal information to a third party.

When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

When personal information is provided due to a business succession resulting from a merger or other reasons.

When personal information is jointly used with a specific party, and the individual is notified in advance or the information is made easily accessible to them regarding the following: the fact of joint use, the categories of personal information being shared, the scope of parties involved in the joint use, the purpose of use by those parties, and the name or title of the entity responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

"・When the Company receives a request from the individual for the disclosure of their personal information, the Company shall disclose it to the individual without delay.

A handling fee of 1,000 JPY per request will be charged for the disclosure of personal information.

However, if the disclosure falls under any of the following circumstances, the Company may choose not to disclose all or part of the information. If a decision is made not to disclose the information, the Company will notify the individual without delay."

・When disclosure may harm the life, body, property, or other rights and interests of the individual or a third party.

・When disclosure may significantly hinder the proper execution of the Company’s business operations.

・When disclosure would violate applicable laws and regulations.

・Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose non-personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

・If a User’s personal information held by the Company contains incorrect information, the User may request the Company to correct, add, or delete (hereinafter referred to as “Correction, etc.”) their personal information through the procedure specified by the Company.

・If the Company determines that it is necessary to respond to such a request, the Company shall promptly make the necessary corrections.

・If the Company makes corrections based on the preceding paragraph or decides not to make corrections, the Company shall notify the User without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

・If the Company receives a request from the individual to suspend or delete (hereinafter referred to as “Suspension of Use, etc.”) their personal information on the grounds that it is being handled beyond the scope of the stated purpose of use or that it was obtained by improper means, the Company shall promptly conduct the necessary investigation.

・Based on the results of the investigation, if the Company determines that the request should be granted, it shall promptly suspend or delete the relevant personal information.

・If the Company suspends or deletes the information based on the preceding paragraph or decides not to take such action, the Company shall notify the User without delay.

・Notwithstanding the preceding two paragraphs, if the Suspension of Use, etc., requires significant costs or is otherwise difficult to carry out, and if alternative measures can be taken to protect the User’s rights and interests, the Company shall implement such alternative measures.

Article 9 (Changes to the Privacy Policy)

・The contents of this Policy may be changed without prior notice to Users, except as otherwise provided by law or specifically stated in this Policy.

・Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

Company Name: AI AVATAR Pte. Ltd. (Singapore Corporation), AI Avatar Co., Ltd.

Address:Pacific Century Place Marunouchi,
1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6220, Japan

Department in Charge: Shop Department

Email：support@aiavatar.work