These Terms of Use (hereinafter referred to as “these Terms”) define the conditions for using the online shop (hereinafter referred to as “this Service”) provided on this website by AI AVATAR Pte. Ltd. (a Singapore corporation) and AI Avatar Co., Ltd. (hereinafter referred to as “the Company”). Registered users (hereinafter referred to as “Users”) are required to use this Service in accordance with these Terms.

Article 1 (Application)

・These Terms shall apply to all relationships related to the use of this Service between the User and the Company.

・In addition to these Terms, the Company may establish various rules and provisions related to the use of this Service (hereinafter referred to as “Individual Provisions”). Regardless of their names, these Individual Provisions shall constitute a part of these Terms.

・In the event that any provision of these Terms conflicts with the Individual Provisions in the preceding paragraph, the Individual Provisions shall take precedence unless otherwise specified.

Article 2 (User Registration)

・In this Service, user registration shall be completed when the applicant agrees to these Terms, applies for registration using the method specified by the Company, and receives approval notification from the Company.

・The Company may refuse to approve a user registration application if it determines that any of the following reasons apply to the applicant. The Company is not obligated to disclose the reason for such refusal.

・If false information is provided in the registration application.

・If the application is submitted by a person who has previously violated these Terms.

・If the Company otherwise deems the registration inappropriate.

Article 3 (Management of User ID and Password)

・Users shall be responsible for managing their User ID and password for this Service at their own risk.

・Users may not, under any circumstances, transfer, lend, or share their User ID and password with a third party. If a login is performed using a User ID and password that match the registered information, the Company will consider it as use by the registered User.

・The Company shall not be liable for any damages incurred due to the use of a User ID and password by a third party, except in cases where the Company has committed willful misconduct or gross negligence.

Article 4 (Sales Contract)

・In this Service, a sales contract shall be deemed established when the User submits a purchase request to the Company and the Company notifies the User of its acceptance. Ownership of the product shall transfer to the User when the Company hands the product over to the shipping carrier.

・The Company may cancel the sales contract described in the previous paragraph without prior notice to the User if any of the following apply:

・The User violates these Terms.

・The delivery cannot be completed due to an unknown address or prolonged absence.

・The Company determines that the relationship of trust between the User and the Company has been damaged.

・Payment methods, delivery methods, order cancellation procedures, and return procedures related to this Service shall be determined separately by the Company.

• Subscription Service:

The billing date will be either the 1st of each month or the same date as the initial purchase.

For example, if you make a purchase on October 5th, the next billing will occur on either November 1st or November 5th.

The subscription service can be canceled at any time before the day prior to the next renewal date. For more details, please check each product page.

The subscription service is non-refundable and cannot be returned after download.

Unless the customer cancels the subscription service before the day prior to the payment date marking the end of the subscription period, the latest monthly fee at that time will be automatically charged using the selected payment method.

Please check here for cancellation methods.

• Avatar for Service:

Cancellations or returns due to customer preferences are not accepted after download.

Since the product is provided to the customer instantly as digital content, once the purchase is completed, returns or refunds are not possible.

If the product has a clear defect or if the wrong product has been provided, please contact customer support.

Customer Support: support@aiavatar.work

Each Avatar

Cancellations or returns are not accepted after download.

Since the product is provided to the customer instantly as digital content, once the purchase is completed, returns or refunds are not possible.

If the product has a clear defect or if the wrong product has been provided, please contact customer support.

Customer Support: support@aiavatar.work

• Points for AVATAR Service:

Points cannot be refunded or exchanged after purchase.

• T-Shirt:

Size or design changes and cancellations cannot be accepted after purchase.

If there is an initial defect due to our responsibility, we will provide a replacement. Please contact customer support.

Customer Support: support@aiavatar.work

Article 5 (Intellectual Property Rights)

The copyright and other intellectual property rights of product photos and other content (hereinafter referred to as “Content”) provided through this Service belong to the Company, content providers, or other rightful owners. Users may not reproduce, distribute, modify, or otherwise use such content for secondary purposes without prior authorization.

Article 6 (Prohibited Actions)

Users shall not engage in the following actions when using this Service.

・Actions that violate laws or public order and morals.

・Actions related to criminal activities.

・Infringing on copyrights, trademarks, or other intellectual property rights contained in this Service.

・Destroying or interfering with the functionality of the Company’s servers or networks.

・Using information obtained through this Service for commercial purposes.

・Actions that may disrupt the operation of the Company’s services.

・Unauthorized access or attempts to gain unauthorized access.

・Collecting or storing personal information of other users.

・Impersonating other users.

・Providing benefits, directly or indirectly, to anti-social forces in connection with this Service.

・Any other actions deemed inappropriate by the Company.

Article 7 (Suspension of Service, etc.)

・The Company may suspend or interrupt the provision of all or part of this Service without prior notice to Users if it determines that any of the following reasons apply.

・When maintenance or updates are being performed on the computer system related to this Service.

・When the provision of this Service becomes difficult due to force majeure, such as earthquakes, lightning strikes, fires, power outages, or natural disasters.

・When computers or communication lines are interrupted due to an accident.

・When the Company determines that providing this Service has become difficult for any other reason.

・The Company shall not be liable for any disadvantages or damages suffered by Users or third parties due to the suspension or interruption of this Service, regardless of the reason.

Article 8 (Usage Restrictions and Account Termination)

・The Company may, without prior notice, restrict the use of all or part of this Service or terminate the User’s registration if any of the following apply:

・The User violates any provision of these Terms.

・It is found that false information was provided during registration.

・The credit card registered by the User as a payment method is suspended.

・The User fails to fulfill payment obligations.

・The User does not respond to communications from the Company within a certain period.

・The User has not used the Service for a certain period after the last use.

・The Company determines that the use of this Service by the User is inappropriate for any other reason.

・The Company shall not be liable for any damages incurred by the User as a result of actions taken under this Article.

Article 9 (Withdrawal)

Users may withdraw from this Service by following the prescribed withdrawal procedure.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

・The Company does not guarantee that this Service is free from factual or legal defects (including but not limited to deficiencies related to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, or infringement of rights).

・The Company shall not be liable for any damages incurred by Users through the use of this Service. However, if the contract between the Company and the User concerning this Service (including these Terms) constitutes a consumer contract as defined by the Consumer Contract Act, this exemption does not apply. Even in such a case, the Company shall not be liable for any damages arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of such damages) caused by the Company’s negligence (excluding gross negligence) in breach of obligations or tort.

・The Company shall not be responsible for any transactions, communications, or disputes between Users and other Users or third parties regarding this Service.

Article 11 (Changes to Service Content, etc.)

The Company may change the content of this Service or discontinue its provision without prior notice to Users and shall not be liable for any damages incurred by Users as a result.

Article 12 (Modification of Terms of Use)

The Company may modify these Terms at any time without prior notice to Users if deemed necessary. If a User begins using the Service after the modification of these Terms, the User shall be deemed to have agreed to the modified Terms.

Article 13 (Handling of Personal Information)

The Company shall handle personal information obtained through the use of this Service appropriately in accordance with the Company’s Privacy Policy.

Article 14 (Notifications and Communications)

Notifications and communications between the User and the Company shall be conducted using the method specified by the Company. Unless the User submits a change request in the manner separately designated by the Company, the Company shall consider the currently registered contact information to be valid and shall send notifications or communications to that contact. These notifications and communications shall be deemed to have reached the User at the time they are sent.

Article 15 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or offer as collateral their contractual position, rights, or obligations under these Terms to any third party without prior written consent from the Company.

Article 16 (Governing Law and Jurisdiction)

・These Terms shall be governed by and interpreted in accordance with the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall be excluded in relation to this Service.

・In the event of any dispute arising in connection with this Service, the court having exclusive jurisdiction over the location of the Company’s headquarters shall be the agreed exclusive jurisdictional court.